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Frequently Asked Questions
Find answers to common questions about our services and support.
THIScar is one of the largest direct-from-consumer vehicle buying services in the United States. We purchase vehicles directly from owners across the country and sell thousands of them back to the automotive industry. Those vehicles are typically purchased by dealerships, marked up, and then resold to consumers. But we keep a small, carefully selected number of the vehicles we’re offered and sell them directly to the public from our Tomball location. In fact, we sell more vehicles to auto dealers than we sell to consumers. Think of THIScar as a direct-to-consumer used-vehicle warehouse. Because we acquire our inventory directly from its previous owners—not from auto auctions—you can buy closer to the source while avoiding the excessive markups, fees, haggling, and traditional dealership experience. That’s what we mean when we say: Skip the dealership—and all of the dealershipiness.
THIScar is a modern pre-owned vehicle retailer and vehicle buying company based in the Houston area. We are a team of customer-focused professionals working to make buying or selling a vehicle simpler, faster, and more transparent. We believe the car business should feel different. That means fair, no-haggle pricing, carefully selected inventory, professional appraisals, and a team focused on helping customers make confident decisions. We are not perfect, but when we make a mistake, we own it and work to make it right.
THIScar is different because we are built around both sides of the automotive transaction: helping customers buy quality pre-owned vehicles and helping customers sell their current vehicles directly to us. Many traditional dealerships rely heavily on wholesale auctions for inventory. THIScar focuses on buying vehicles directly from the public, which allows us to be more selective about the vehicles we offer for retail sale and gives local customers a better way to sell their vehicle without a traditional dealership process.
THIScar operates a retail dealership in Tomball, Texas, where customers can shop for and purchase vehicles. We also operate dedicated Buying Centers designed specifically for customers who want to sell their vehicle to THIScar. Buying Centers are not traditional dealership showrooms, and customers do not have to buy a vehicle from us in order to sell us their car.
THIScar's main retail location is in Tomball, Texas. This is the location for customers who want to purchase a vehicle from THIScar. We also have several THIScar Buying Centers throughout the Greater Houston area. These locations are designed for customers who want to sell their vehicle to THIScar. Please visit our Locations page at https://thiscar.com/locations for the most current list of locations.