FAQ

Absolutely! THIScar will buy your vehicle, even if you're not buying one from us. Just fill out our simple online appraisal form. Once you receive your offer, simply accept it and we will contact you to arrange payment. You can drop it off or we can have one of our friendly drivers pick up your vehicle.

At THIScar, we post the actual selling price on every vehicle. Just like the last pair of jeans you bought, the price you see is the price you pay, no more, no less. Just honest, transparent, no-haggle prices.

We use a variety of banks and lenders to make sure we get you the best terms you qualify for. We have several national lenders as well as local credit unions. Call us to get started! Apply for financing here.

Yes, you can sell to us or trade-in your vehicle even if you owe money on it. If you owe less than the appraisal, we will pay off your lender and give you the difference. If you owe more than the current market value of the vehicle, we can work with our lenders to roll that 'negative equity' into your new loan.

There is a shipping estimate in every listing that shows how long it should take for each vehicle to reach you. Our vehicles are located nationwide so shipping times and cost will vary for each VIN. The fastest and most affordable shipping is to our Delivery and Inspection Center in Tomball (North West Houston). If you are not in a rush to get your new baby, you can opt to have the vehicle delivered right to your door.

THIScar partners with a very small, select group of dealers and inventory providers from around the country who’s inventory will meet our stringent quality, cosmetic and mechanical standards. This allows us to bring an unprecedented selection of quality vehicles to customers nationwide. Because we are not a traditional dealership, we are able to offer an incredible selection and pass along tremendous savings directly to our awesome customers.

No test drive necessary! Because THIScar is not a dealership and the vehicles are located all across the country, we do not have a way to allow a traditional test drive. Rather, we are very selective in the quality of vehicles we offer and they all come with our 30 day, 1,000 mile exchange.

At THIScar, we're all about getting you exactly what you want. That is why we offer an exclusive No Questions Asked 30-day Vehicle Return Policy. All you have to do is let us know within 30-days or 1,000 miles (whichever comes first) of delivery that you want to exchange your vehicle for another from our vast inventory. You then simply return the car to our delivery center in the same condition you received it in, within 30 days and 1,000 miles. Vehicle shipping/transportation charges will apply and are not refundable. Limit 2 exchanges per initial transaction. If your transaction involved a trade in, it may not always be possible to return the trade in, so you would receive a check for the amount of equity you had in your trade in vehicle. If you were "upside down" in your trade in, you would be responsible for paying the negative equity in order to return the vehicle. Meanwhile, we'll work with you to find one that fits your needs. Just ask one of our friendly sales associates for details ... they love helping! Note: 30-day exchange policy applies to domestic sales only.

Absolutely! We know everyone doesn't always make the right choice the first time, that is why every vehicle we sell comes with a 30 day exchange option. If you decide the vehicle is not right for you (for any reason), just let us know and bring it back within 30 days or 1,000 miles (whichever comes first). You would only be responsible for the transportation charges and a $1,500 restocking fee. Meanwhile, we'll help you find a replacement vehicle that meets your needs.

Our vehicles are located all over the country, so when you find “the one”, we help arrange financing, take a small deposit and we ship your vehicle in, just for you! We can deliver directly to your home or you can save a little time and money by picking it up directly from our incredible delivery center.

Buying a vehicle sight unseen is not unlike buying one in person, with a few minor exceptions. One is the obvious ... you do not have to spend time driving around and selecting the vehicle. Having it delivered is very convenient. Another difference is you obviously can not "see it in person", but we can take videos and pictures of your vehicle before shipping. Mileage may also vary ...Mileage listed is accurate at time of listing and can change due to vehicle movement, local test drives and other logical reasons. Mileage will typically be within 1,000 miles of the mileage shown in the listing. If the exact mileage is important to you, please verify prior to purchase. If you have any questions, please give us a shout. We are more than happy to help!