Answering your questions is what THIS is all about.

You can get in touch with us in whatever way suits you best:

Phone Support

1-800-844-7227

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Frequently Asked Questions

Find answers to common questions about our services and support.

Absolutely! THIScar will buy your vehicle, even if you're not buying one from us. Just fill out our simple online appraisal form. Once you receive your offer, you can swing by one of our many buying centers for a quick inspection and walk away with your check!
When you sell to THIScar, we pay the same day in most cases. However, there are instances that will prevent immediate payment. If we can not contact your lienholder, or if you have a loan/lien from a title loan company, we will not be able to pay the same day. In those instances, we will pay out your equity once we receive the clear title to your vehicle from the title loan company.
At THIScar, we post the actual selling price on every vehicle. Just like the last pair of jeans you bought, the price you see is the price you pay, no more, no less. Just honest, transparent, no-haggle prices.
We use a variety of banks and lenders to make sure we get you the best terms you qualify for. We have several national lenders as well as local credit unions. Call us to get started! Apply for financing here.
Yes, you can sell to us or trade-in your vehicle even if you owe money on it. If you owe less than the appraisal, we will pay off your lender and give you the difference. If you owe more than the current market value of the vehicle, we can work with our lenders to roll that 'negative equity' into your new loan.